Product Care

Music is an investment.

When you purchase an instrument, you’re buying value. The possibilities are endless. If your instrument isn’t performing to the standards it was made to, then that investment you made is losing value.

Use our care guide to get the most from your investment

So, instead of letting that value continue to decline, take a few steps against the flow of time. and get the full value and more back for good.

Care Guide

Get the most from your investment and make it last a life time.

String changes
Cleaning
Storing

1. Unwind the tuning pegs

Take the tuning pegs and loosen them, until you can fit four fingers under the string at the twelfth fret.

2. Clip strings in the middle

Using a pair of flush cutters, clip the strings somewhere in the middle. This allows for easier removal of the string.

3. Remove the strings from the tuning peg and the bridge

Unwrap the strings from the tuning pegs, and pull the strings out from the bridge. Dispose of properly.

4. Put in new strings

Push the tip of the string through the bridge up towards the tuning pegs. Do this with all the strings. Push the strings through the holes on the tuning peg.

5. Fix strings

Twist the tuning peg until you can fit one finger under the twelfth fret. Do this with all the strings.

6. Tune

Tune the string from thickest to thinnest to the order EADGBE. You’ll have to do this a few times before it holds a tune. Your guitar is now in standard tuning.

1. Loosen Strings

Untwist tuning pegs until you can fit two fingers underneath the string at the twelfth fret.

2. Wipe guitar down

Get a dishcloth of some sort and make it damp. Not soaking, not barely wet, just damp. Proceed to wipe down the whole guitar. Your goal is to get all the dust off that you can.

3. Wipe off fingerprints

Take a cloth and spray a small amount of a glass cleaning solvent like Windex on it. Proceed to wipe down the whole guitar.

4. Dry guitar

Take a dry cloth, and wipe everywhere on the guitar. Your goal is to get all the moisture that you can off the guitar.

5. Wipe with a microfiber cloth

Take a microfiber cloth, and wipe down the fretboard and the body of the guitar.

6. Retighten strings

Carefully twist the tuning pegs and tune from top to bottom in the order EADGBE.

1. Loosen Strings

Loosen all the strings until you can fit at least one finger under the strings at the twelfth fret.

2. Put in case

If you have a case, put it in. If not, take a blanket for a twin-size bed, wrap it accordingly, and tape it together. Your goal is to give it cushioning from the cracks, and dents that it may suffer.

3. Dehumidification

Get a few silica packages and put them in the case or wrapping with the guitar. This will keep your guitar dry and sounding its best until you want it again.

4. Temperature

70-75 is best for guitar storage. Nothing hot enough to damage the wood of your guitar, and nothing cold enough that the humidity will overcome the dehumidifier packages and cause condensation on the guitar’s surface, damaging the guitar wood, hardware, and structure.

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